Can I be added to a waitlist if no units are available?

No. We don't currently offer a waitlist. Contact our leasing office to check current availability.

Are there short-term or flexible lease options available?

Yes, we offer anywhere from a 3- to 15-month lease.

Do prices change based on lease term or floor plan?

Yes. Typically, the shorter the lease term, the more expensive rent will be.

What is the application process and timeline?

Our application process is done online at our website: www.terraluxuryliving.com. Screening results are typically returned within 24-48 hours.

What documents are required to apply?

This can vary depending on the credit screening. Please have proof of income available.

Can I lease an apartment without an in-person visit?

Of course! Anyone is able to apply on our website, www.terraluxuryliving.com, at any time.

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

The $50 application fee (per person) and $150 admin fee are due at the time of submitting your application. The security deposit, rent, and other applicable charges will be due on your move-in day. The charges will be prorated based on the day that you are moving into your new home!

Are there additional monthly fees (pet rent, parking, amenities)?

Yes - $55 cable/internet, $5 amenity fee, $25 valet trash, and $5 pest control, totaling $88, will be charged in addition to your base rent monthly. If you have pets, there will also be a one-time pet fee of $300 and $35 monthly pet rent (per pet). We do have garage options for $250, storage options for $75, and office suites, which range from $150 - $300.

What payment methods are accepted?

We accept personal checks, cashier's checks, money orders, or online payments.

Are late fees charged for late rent, and when?

Yes. Rent is always due on the 1st of each month, but there is a grace period until the 5th. Starting on the 6th, a late fee will be charged.

What is the guest policy?

Residents are allowed 2 guests per apartment at the amenities.

What is your smoking policy?

We are a non-smoking property, so smoking is not allowed.

What are the hours of operation for amenities (pool, gym, clubhouse)?

The pool is open from 9am to 9pm. Our gym and clubhouse are open 24 hours a day with key fob access.

Are there community events or resident programs?

Yes. We aim to host several community events each month. Contact our leasing office to learn what's coming up.

Are parking permits required?

No. Parking permits are not required. Garage options are also available for $250.

How do I set up electricity, water, and internet?

You would need to contact LG&E (Louisville Gas & Electric) to set up the electric in your name. The water and internet will automatically be set up in your name on your move-in day.

What internet or cable providers service the community?

Spectrum provides high-speed fiber-optic internet and cable service to the community.

Is renters insurance required?

Yes. We require all residents to provide proof of insurance at the time of move-in. The policy minimum would have to show $100,000 liability only.

Is trash, recycling, and pest control provided? If yes, what are the fee costs?

Yes - $25 valet trash and $3 pest control.

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

Yes. We do have 24/7 maintenance. Residents just need to call the office phone and follow the prompts for emergency maintenance.

How do I schedule my move-in date and time?

Typically, our office will reach out the week of your move-in to confirm your move-in date and a time to pick up your keys. You're always welcome to call us as well.

What is the move-out notice period?

We require a 60-day written notice.

Are accessible (ADA) apartments available?

Yes. Accessible (ADA) apartments are available. Contact our leasing office to check current availability.

FREQUENTLY ASKED QUESTIONS

all the Questions YOU MAY HAVE.

At The Terra Apartment Homes in Louisville, KY, we offer a variety of thoughtfully designed floor plans—one, two, and three bedroom options tailored to your lifestyle. For clarity on community living, delve into our FAQs page and uncover the insights you need to make The Terra your home.

VIEW FLOOR PLANS

SCHEDULE A TOUR

Availability & Floor Plans

Can I be added to a waitlist if no units are available?
No. We don't currently offer a waitlist. Contact our leasing office to check current availability.
Are there short-term or flexible lease options available?
Yes, we offer anywhere from a 3- to 15-month lease.
Do prices change based on lease term or floor plan?
Yes. Typically, the shorter the lease term, the more expensive rent will be.

Application & Leasing

What is the application process and timeline?
Our application process is done online at our website: www.terraluxuryliving.com. Screening results are typically returned within 24-48 hours.
What documents are required to apply?
This can vary depending on the credit screening. Please have proof of income available.
Can I lease an apartment without an in-person visit?
Of course! Anyone is able to apply on our website, www.terraluxuryliving.com, at any time.

Fees & Payments

What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?
The $50 application fee (per person) and $150 admin fee are due at the time of submitting your application. The security deposit, rent, and other applicable charges will be due on your move-in day. The charges will be prorated based on the day that you are moving into your new home!
Are there additional monthly fees (pet rent, parking, amenities)?
Yes - $55 cable/internet, $5 amenity fee, $25 valet trash, and $5 pest control, totaling $88, will be charged in addition to your base rent monthly. If you have pets, there will also be a one-time pet fee of $300 and $35 monthly pet rent (per pet). We do have garage options for $250, storage options for $75, and office suites, which range from $150 - $300.
What payment methods are accepted?
We accept personal checks, cashier's checks, money orders, or online payments.
Are late fees charged for late rent, and when?
Yes. Rent is always due on the 1st of each month, but there is a grace period until the 5th. Starting on the 6th, a late fee will be charged.

Resident Policies

What is the guest policy?
Residents are allowed 2 guests per apartment at the amenities.
What is your smoking policy?
We are a non-smoking property, so smoking is not allowed.

Amenities & Community Features

What are the hours of operation for amenities (pool, gym, clubhouse)?
The pool is open from 9am to 9pm. Our gym and clubhouse are open 24 hours a day with key fob access.
Are there community events or resident programs?
Yes. We aim to host several community events each month. Contact our leasing office to learn what's coming up.

Parking & Transportation

Are parking permits required?
No. Parking permits are not required. Garage options are also available for $250.

Utilities & Services

How do I set up electricity, water, and internet?
You would need to contact LG&E (Louisville Gas & Electric) to set up the electric in your name. The water and internet will automatically be set up in your name on your move-in day.
What internet or cable providers service the community?
Spectrum provides high-speed fiber-optic internet and cable service to the community.
Is renters insurance required?
Yes. We require all residents to provide proof of insurance at the time of move-in. The policy minimum would have to show $100,000 liability only.
Is trash, recycling, and pest control provided? If yes, what are the fee costs?
Yes - $25 valet trash and $3 pest control.

Maintenance & Community Support

Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?
Yes. We do have 24/7 maintenance. Residents just need to call the office phone and follow the prompts for emergency maintenance.

Move-In & Move-Out

How do I schedule my move-in date and time?
Typically, our office will reach out the week of your move-in to confirm your move-in date and a time to pick up your keys. You're always welcome to call us as well.
What is the move-out notice period?
We require a 60-day written notice.

Accessibility

Are accessible (ADA) apartments available?
Yes. Accessible (ADA) apartments are available. Contact our leasing office to check current availability.